WHO WE ARE

Bringing you the best Ayurvedic products from Sri Lanka – from beauty products, spa treats and health supplements. Our online platform allows you to shop safely & we offer a delivery service all around the island.

Customer Privacy Policy

By using exiver.eshops.mu, you agree to be bound by our Privacy Policy.

This privacy policy sets out how exiver.eshops.mu uses and protects any information that you give when you use this website.

exiver.eshops.mu is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

exiver.eshops.mu may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from December 2020.

What we collect

We may collect the following information:

  • Name
  • Contact information including email address
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to customer and purchased items

What we do with the information we gather

  • We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
  • Internal record keeping.
  • We may use the information to improve our products and services listed on the marketplace.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • To issue Invoice and for delivery purposes.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Payment Options

We accept Credit Cards as mode of payment. All payments are secured by SSL (Secure Socket Layer).

exiver.eshops.mu processes payment through MIPS MyPay who does not store card details. MIPS My Pay is a PCI (Payment Card Industry) compliant payment ecosystem.

When you choose an online payment option, your card information is securely processed through the payment gateway.

Rest assured that your card is safely encrypted as it travels over the Internet.

Important: It is the buyer’s responsibility to verify, under 48 hours, that payment corresponds to what should have been paid and that payment has well been done. No reclamation can be made to MIPS after 48 hours.

Delivery Policy

Delivery fee will be Rs150 all around the island

Delivery timing will be in 3 days

No cancellation can be done after payment received from a customer

For any other information,

Address: Shop No 12, La City Trianon, Mauritius

Email: info@exiver.com

Tel/Whatsapp: (+230) 5259 35 52